Shipping policy

Order Process & Delivery Charges

All information regarding the order process and delivery charges is provided in detail below.

πŸ“¦ 1. Order Confirmation

  • You can place an order via our website, Facebook page, inbox, or phone call.

  • Confirm your order by providing the correct name, mobile number, and address.

  • Once the order is confirmed, you will be notified via SMS/message or a call.

πŸ“ 2. Dhaka City (Order & Delivery)

Delivery System

  • Safe delivery is handled by our own delivery agents within Dhaka.

  • Full Cash on Delivery – pay only after receiving the product.

  • Delivery time is usually 1–3 days, with a maximum of 7 days.

  • Generally, no advance payment is required; however, it may be requested in special cases.

Delivery Charge (Dhaka City)

  • Minimum delivery charge: 70 TK.
  • Delivery time is usually 1–3 days, with a maximum of 7 days.
  • Charges may vary based on the size and weight of the product.

πŸš› 3. Outside Dhaka (Order & Delivery)

Delivery System

  • Delivery is completed via Steadfast Courier Home Delivery or Sundarban Courier.

  • Delivery time is usually 3–5 days, with a maximum of 10 days.

  • Sundarban Courier is typically used for large or heavy products.

Advance Payment (Outside Dhaka)

  • Minimum advance: 300 TK.

  • Advance for orders over 5,000 TK: 500 TK.

  • Advance for orders over 10,000 TK: 1,000 TK.

  • The remaining balance is to be paid to the courier at the time of receiving the product.

Delivery Charge (Outside Dhaka)

  • Minimum delivery charge: 130 TK.

  • Charges may vary slightly based on location, size, and weight.

βœ… 4. Rules for Receiving Products

  • Please check and verify the product during delivery before making the payment.

  • If there is any issue with the product, please inform us immediately.

  • Return or replacement facilities are applicable subject to specific conditions.

πŸ“ 5. Important Notes

  • Courier charges and delivery times may change depending on local situations and courier service policies.

  • If you have special delivery requests, please inform us in advance while placing the order.

Please don’t call our support number if you are searching for any courier service. We don’t provide any delivery service. We only deliver our products not anybody else. We are online based e-Commerce.